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Contact TUTSA

Let’s talk.
We’re listening.

Questions about the directory, your tutor profile or getting started? Send us a message.

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Help us point you in the right direction

A little context
goes a long way.

Use the contact form for questions about TUTSA, your listing or the directory. For a particular tutor’s lessons, start with the enquiry form on their profile.

I’m looking for learning support.

The directory is the best place to see the tutors currently listed for a subject, grade and area. Open a profile to learn about the tutor and send your enquiry directly to them.

If you need help using the directory, tell us which page you are on and what you are trying to do. You do not need to send a child’s identity details, full school report or home address to ask for help.

Find a tutor ↗

I have a tutor account question.

Include the email address associated with your tutor account and, if you have one, the link to your profile. Describe what you expected to happen and the message or issue you encountered.

Never send your password through the form. If you cannot sign in, use the password reset option from the tutor login page first.

Tutor login ↗

I want to understand membership.

The Become a Tutor page explains the listing, the guided registration and the membership fee. The Subscription Terms and Tutor Platform Agreement contain the detailed arrangements.

If your question is not covered there, tell us what you would like to clarify before joining.

Explore membership ↗

I need to report a profile issue.

Send the profile link and a concise description of the information or behaviour that concerns you. Include relevant dates where helpful, and avoid sharing unnecessary personal information about anyone involved.

This contact channel is for directory and account support. For questions about how your information is handled, read the Privacy Policy or explain your request in the form.

Read the Privacy Policy ↗
Useful before you send

Looking for a quick answer?

Can TUTSA tell me a tutor’s availability?

A profile may include an availability summary, but the tutor should confirm the current times directly. Send an enquiry from their profile with a few suitable days and your preferred lesson format.

Can you book a lesson or take payment for me?

Lessons, booking arrangements and payments are agreed directly between the family and the independent tutor. TUTSA provides the directory and enquiry connection.

Do I need an account to contact a tutor?

No. Families can browse profiles and send enquiries without registering. Tutor accounts are for people who want to create a listing.

What if I have already contacted a tutor?

The selected tutor replies directly to the contact details you supplied. If you are reporting a technical problem with the enquiry form, include the profile link and a description of what happened.