Subscription Terms

1. What these terms cover

These Subscription Terms apply to the paid membership that lets a tutor list a profile on TUTSA. They form part of the Tutor Platform Agreement. They do not apply to families, who pay TUTSA nothing.

2. The fees

Item	Amount	When
Registration	R150	Once, when you first list. This includes your first month of membership.
Monthly membership	R150	Each month after your first month, on the same date each month.
Commission on lessons	R0	Never. We take no share of what you charge.

Amounts are in South African rand and include value added tax where TUTSA is liable for it. If our VAT status changes we will show the effect on the price before it applies to you.

3. What the membership includes

• A published, verified profile in the directory
• Visibility in searches by subject, grade, curriculum, language and area
• Enquiries from families delivered directly to you
• The tools to manage your profile, availability and enquiry history

It does not include any guarantee of enquiries, lessons or income.

4. Billing and renewal

Your membership renews automatically each month on the anniversary of the date you registered, and the fee is taken from the payment method you gave us. It keeps renewing until you cancel.

Card details are handled by our payment provider. We do not store your full card number.

We will send you a receipt for each payment to the email address on your account. Keep that address current.

5. If a payment fails

If a payment does not go through we will tell you and try again. If it is still unpaid after 7 days we may unpublish your profile so that it no longer appears in searches. Your profile and its content are kept for 30 days from the failed payment, and are restored as soon as payment succeeds.

After 30 days unpaid we may close the listing. You can register again later, but verification will need to be repeated.

6. Cancelling

You can cancel at any time from your account, or by emailing info@tutsa.co.za from the address on your account.

Cancellation stops the next renewal. Your profile stays live until the end of the month you have already paid for, and is unpublished after that. There is no cancellation penalty and no notice period beyond the current paid month.

Where section 14 of the Consumer Protection Act 68 of 2008 applies to you, nothing in these terms limits your right to cancel on 20 business days’ notice.

7. Refunds

Because the membership is month to month and the service is delivered continuously, we do not refund part of a month that has started.

You may cancel a first time registration within 7 days and receive a full refund of the R150, provided your profile has not yet been published. This reflects the cooling off right in section 44 of the Electronic Communications and Transactions Act 25 of 2002.

If we take a payment in error, or take one after you cancelled, tell us and we will refund it in full.

8. Price changes

We may change the membership fee. If we do, we will give you at least 30 days’ written notice by email before the new price applies to you. If you do not want to continue at the new price, cancel before it takes effect and you will not be charged it.

9. Suspension for reasons other than payment

If we suspend or remove your profile under clause 13 of the Tutor Platform Agreement, we will stop billing you from the next renewal date. Where the suspension was our error we will refund the affected period.

10. What happens to your profile when membership ends

Your profile is unpublished and stops appearing in searches. Enquiries already sent to you are unaffected, and any arrangement you have with a family continues, because that agreement is between you and them.

We keep verification and payment records for the periods set out in the Privacy Policy. You can ask us to delete profile content that we are not legally required to keep.

11. Changes to these terms

We may update these terms. Where a change materially affects you we will give you at least 30 days’ notice by email. The date at the top shows when they were last revised.

12. Governing law

These terms are governed by the law of the Republic of South Africa, and the South African courts have jurisdiction. Where the Consumer Protection Act applies, nothing here prevents you from referring a dispute to the National Consumer Commission.

13. Contact

For anything about billing, cancellation or a refund, email info@tutsa.co.za.

K2022319871 (South Africa), trading as TUTSA
21 Montpark Drive, Unit 19 Magalies, Johannesburg, Gauteng, 2190